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   SOFTWARE CERTIFICATIONS

Preparing for the Examination | Scheduling / Rescheduling | Taking the Examination | Examination Results | Appeals Process


Scheduling / Rescheduling the Examination Sitting

Exams need to be scheduled in the Customer Portal from the My Examination page. The location where you plan to take your exam will determine whether you take it at a Prometric Site or Sponsored Site. See below for more information.

Prometric Testing Center
Prometric sites are available worldwide* (Find a Prometric Testing Center locations near you).

For CSQA / CSTE Certifications ONLY

Scheduling An Eligibility ID is needed to schedule with a Prometric Site which you receive when starting the scheduling process in the Customer Portal's My Examination page by clicking on the Schedule this Examination link and then selecting the Prometric Site tab.
 
 WARNING: Prometric Sites are NOT an option to those wanting to take their exam in one of the following locations - India, Brazil, China, or Sri Lanka (see Sponsored Sites Schedule). Exams taken at a Prometric site in any of these locations will not be accepted and the candidate will forfeit any fees paid for said exam.


* The Eligibility ID will appear on the My Examination page and could take up to three days to process as the information is being transfered to Prometric.
* Once you have your Eligibility ID you simply click on the Go to Prometric---> link on the My examination page to find available dates and schedule your exam.
* Dates / locations will not be listed on a schedule page as exams are offered daily at each location based on availability of the date(s) / location(s) you are looking to schedule so plan accordingly.

Rescheduling
Please contact Prometric directly to reschedule an existing appointment at a Prometric site. There could be a fee depending on how close to the scheduled date you are try to rescheduling.

CASQ / CAST / CMSQ / CMST  Certifications ONLY

Scheduling
1. To schedule one of the above certifications a candidate must follow the instructions listed below.
2. Use the following link to find the Prometric Site(s) were you plan to take the exam (Find a Prometric Testing Center locations near you). During the process to find a location it will ask for an exam selection. Simply pick either the CSQA or CSTE exam to continue to the available sites page for all exams.

WARNING: Prometric Sites are NOT an option to those wanting to take their exam in one of the following locations - India, Brazil, China, or Sri Lanka (see Sponsored Sites Schedule). Exams taken at a Prometric site in any of these locations will not be accepted and the candidate will forfeit any fees paid for said exam.


3. Write down the address information and site code for each location where you wish to schedule your examination.
4. Determine the date range in which you plan to take the examination. Make sure the date(s) selected are at least six weeks out from the day you send the email as this process does take extra time.
5. Email this location and date information to certify@softwarecertifications.org.

Rescheduling
Please contact certify@softwarecertifications.org to reschedule an existing appointment at a Prometric site. There could be a fee depending on how close to the scheduled date you are try to rescheduling.

There is no guarantee that the date / location will be available so provide multiple dates / locations if possible. The farther out you attempt to schedule the better the chances you will get the date / locations requested. Waiting to the last minute to schedule your exam only reduces the chances greatly that you will not find a seat so you need to plan accordingly as there is no guarantee a seat will be available which is all based on availability at each site.

Sponsored Sites

Scheduling
* Sponsored Site exams are ONLY offered in India, Brazil, China, and Sri Lanka. (see Sponsored Site Examination Schedule)
* Candidate must go to the My Examination page in the Customer Portal and click on the Schedule this Examination link and then select Sponsored Site. You will be directed to a new page where you would select the location / exam date you wish to attend.
* You must schedule your examination at least 30 days before the selected examination date in order to reserve a seat which are limited based on availability. (see Sponsored Site Examination Schedule)
* Candidates are strongly encouraged to check the Sponsored Site Examination Schedule page for specific location information for their scheduled examination during the days leading up to the examination sitting. Simply click on the location link of the exam you are scheduled for to view the location information as they are kept as up-to-date as possible. (see Sponsored Site Examination Schedule)
* While Software Certifications makes every possible effort to provide examinations as scheduled, last minute changes have been sometimes unavoidable in the past. Past disruptions have included exam location changes, inclement weather, and building closures.

Rescheduling
* From time to time, candidates need to reschedule / postpone an examination for a Sponsored location to a later date. This is known as a Deferral**.
* To Defer an examination for a Sponsored location, a candidate must go to the My Examination page in the Customer Portal to Defer** the already scheduled exam.
* The deadline to Defer an already scheduled exam at a Sponsored location is 30 days prior to the examination date. Deferrals are not accepted less than 30 days prior to an examination date.

**NOTE: Once you Defer a scheduled exam it is final and will not be reset to the previous date / location just Deferred once inside 30 days from the scheduled exam date. Make sure you know exactly when your expiration date is as although your application may still be active when Deferring, that does not guarantee you will be able to reschedule your exam for a future date as it may be after your application expiration date. If you are not sure contact certify@softwarecertifications.org before proceeding with the Deferral as once you Defer it is final and any funds processed are not refundable or transferable.
     



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